NEVER USE THIS COMPANY - THEY ARE LIARS
I HAD 30 WINDOWS INSTALLED ON A PROPERTY I OWN.
WHEN THEY TOOK OUR THE OLD WINDOWS THEY DID NOT USE TARPS OUTSIDE AND THERE WAS BROKEN GLASS EVERYWHERE DURING THE
DE-INSTALLATION OF OLD WINDOWS AND NOW CHILDREN ARE NOT ALLOWED OUTSIDE THE BUILDING TO PLAY IN...
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Replaced one window and fixed another
The Tech Jake was on time to the minute, professional and courteous. It only took him a few minutes to replace one window sash that had a broken seal and a few more minutes to fix broken hinges to another window. Excellent service and after 5 years still love these...
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Coupons a joke
I have no problem with either the windows or the service. However their coupons are a joke. We thought with $100 coupons we could go have a nice dinner to celebrate. However they came in $10 coupons that could only be used one at a time & one a month. There was...
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Never Completed!
This is one of those classic, "if i could give a 0 star rating I would" examples. The very first red flag was when the estimator had to reschedule multiple first appointments, and still was late to the one he stuck to. I had my windows installed in May of 2019...
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unacceptable quality and no customer service after installation mistakes
Please do not get scammed by these people like I did. I had purchased new windows from them to put in my mothers house and was promised guaranteed windows by owner Keith Dotson. I needed to update the windows to sell this home after my mother passed last February....
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They should change their marketing slogan line to "simply the worst"!
I am an architect that often assists clients with the window orders for their project. I worked with many window companies before. Window World is by far the worst. I dealt with the Window World of DC (Chantilly office).
Their contract states installation will...
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Nothing but lies
People please believe these reviews. 7 months and my widows r still not finished. Keith has done nothing but lie. Does not return calls every time they said they were coming down an emergency would come up. I have now turned it over to my attorney to deal with this...
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They’re all over the place.
My mother called this place in July to get windows installed to have a year ‘round, outside room. They came out, took measurements - she signed a contract to finance the window with a credit card and everything, because they told her this was the best way. They do...
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Get your $@!#% together
Tried to purchase from Window World. Had Keith come out to do some measurements. I picked the doors that I wanted from his selection. He told me that he'd get me an estimate shortly. A week went by and nothing so I followed up. He apologized and said he'd send...
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Thank you Window World!
We were referred to Window World by my mother in law, after reading a couple of the reviews we were a little hesitant, however, I can say truthfully that I was blown away. Start to finish, from the first call to the installation, we were impressed. The girls in the...
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Fantastic Experience
If you are in the market for new windows i would highly recomend! The process from start to finish was effortless and made a large purchase soothing! I had my whole house done and everything went great. The initial measure and consultation was fast, the buying...
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great customer service
i had a wonderful experience with this company. Their customer service is excellent and their service is excellent as well. I ordered 15 replacement windows for my 20 year old home. They were able to come to my home within a 48 hour time frame for an estimate. ...
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Bad experience
Installation took 12 weeks instead of the estimated 8 weeks. Even though I was told they would leave my old windows, windowworld took them and then told me they were junk anyway. The installer was some guy in a landscaping truck.
Terrible experience, not worth...
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Poor follow through
I met with the owner on January 6th, 2017, got my estimate, and agreed to his price. The next step was he would arrange somebody to measure out our five windows that needed replacement.
Eleven days later I still hadn't heard back. I called the owner back and he...
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Excellent Company
I had a wonderful experience with Window World of Columbus. My home experienced severe hail damage five years ago. Window World installed great quality 30 year shingles, vinyl siding and an aluminum insulated awning on my back patio. The office staff was...
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windows
I bought window's for my house about 5 yrs ago. Not bad for the money. The installer's did a good job. Would buy again.
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Terrible service
I would NOT recommend this company. After nine months, they still have not completed installing windows in my house. They have been late to almost every appointment, did not show up multiple times and have lied about why they had to reschedule. I would suggest...
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Sales and office personel are awful
Placed order in August for 82 yr old grandmother. Windows were supposed to be in mid-Oct. Called was told mid-Nov. Called in November and they couldnt install till January. Refused to refund money paid to them. Refused to make earlier appointment. Had to call...
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Window World Provide Outstanding Value and a Quality Product
I bought windows for my entire house from Window World. They provided quick quotes that were by far, the lowest price available for a quality product. They didn't try to oversell to make huge profits, and offered prices on just what I needed an could afford. The...
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