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Quality work, but outrageously expensive
The tech was very knowledgeable and solved a challenging problem (at least to us). It took several days to get them out, but not a worry - it wasn't an emergency.
The only real issue was the cost. We had a service call plus cost discount coupon from Angie's List...
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I'll definitely use them again in the future.
Service was great and prompt. The techs were knowledgeable and polite. They fixed the issue and provided me a quote to fix the underlying problem. Reasonably priced. I'll definitely use them again in the future.
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Excellent service and team for the job!
Always very responsive and friendly. They do great work, help us understand any problems in a way that is kind and understanding and give us options when an issue might be solved a few different ways. Plus they always leave things clean which is really nice.
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Professional service at its best!
This morning Nick as promised came to my house first thing this morning to help with my backed up drain. He was professional, courteous, and effective!! He was able to give me a temporary fix until a permanent fix can be performed.. I highly recommend using Sullivan...
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Prompt and efficient service!
I called late night and Sullivan sent out the technician out first thing in the morning. Nick is really professional and patient who explained the issue to us clearly. Will definitely consider them again for any future plumbing problems
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Gold star service!
My experience with my furnace technician Bob was very good. He was very professional and courteous. The inspection itself went very well with no problems with the furnace or the thermostat. He even went so far as to change out the filter. I am very appreciative of...
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Highly recommend them to everyone.
We were truly impressed by the company‘s professionalism. They were very accommodating with our special requests at the office, and sticked to the promised timeline. Chadwick and A.C. had a close look at our furnace and were amazing explaining everything from what...
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Superior and prompt service at its best!
No surprises professional work done in a timely manner. Ross and his team replaced two old A/C and Heating systems. He checked that the estimated equipment was correct. The installation process included work in the crawlspace area as well as the basement and outside...
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I would recommend to anyone.
Glad we chose Sullivan for our water heater replacement, Our water heater is a little tricky because it is above the ceiling in a tight area. But Joe our technician was confident and professional from beginning to end. I couldn’t be any happier with the service and...
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Professional service at its best!
Tim was very courteous, thorough and professional. In fact, our neighbors were having work done yesterday and everyone we talked to was attentive and nice handshakes, introductions, etc. you barely get that anymore from people. So professional. Also, my wife has ...
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Highly recommended service!
Sullivan was honest, direct and fair with their service. They gave a comprehensive explanation for all of the work preformed, professional service, and quick efficient work. We’ll be calling them first for all of our plumbing need.
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Satisfied Super Service Plan member!
I have used Sullivan Super Service for over 15 years and they have done lots of work for me. I am very satisfied with the Sullivan Super Service Plan...it saves me money in the end ! Bob Anderson is the consummate professional, and always knows what the problem is....
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Very professional and helpful.
We had a water heater leak and left a message for service as soon as possible. They called me almost immediately and technician Joe W came out and replaced the water heater the same day. Very professional and helpful. We would recommend them to anyone.
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Not happy with product
First of all it had to be fixed twice for installation. Then ever since it was installed it makes terrible banging noises. My 20 year water heater worked more efficiently than this one. I will never go through your company again. Plus it was way over priced...
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Very detailed and professional.
Don H performed maintenance on all our HVAC equipment, as well as taking the time to tackle additional issues. As always, he was friendly, professional, and knowledgeable. I would highly recommend Sullivan for all your HVAC and plumbing needs.
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Exceptional to work with and highly recommended!
These guys were great!! Excellent work, prompt, reliable, nice, honest. We needed a MAJOR job done, and they came out to give an estimate not long after we called, then came the next day to start. They were very fair in their pricing and actually came in under...
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Superior Service and very professional!
Very friendly and professional service from almost everyone. I love that they wear shoe covers. I scheduled on Friday and they came on Monday. I got the call 30 minutes ahead that they would arrive. He helped replace a leaky segment of pipe under my sink and the...
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Professional and Responsive!
The service man and his assistant were very attentive, polite and extremely thorough. They explained everything and were careful that I understood it all. They were efficient and professional in every way. I felt very confident about the work they did. Chris gave...
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Highly recommend
Yes I highly recommend them Sean was very professional and he was the first plumber to ever come out in 3 or 4 years and get the problem right off the bat so if anybody reads this they are the best that I've seen
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Quoted price more than 5X the competitors: A scam
I needed a standard kitchen faucet installed. They came out with two plumbers who looked at the faucet and asked what else I might want done if the price were right. We we walked around and showed them a few other minor problems that we didn't urgently need fixed or...
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