Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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home services & furnishings
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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Excellent service and friendly staff made my experience so much better and easier.
Carolina was so good at explaining things to me and helping out in a tough situation with our home as we lost electricity last week. She was kind and friendly also. Thank you!
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Amazing service, very quick.
I was pleased with how friendly, fast and accurate their service was.
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Quick & communicate
Got us in housing after a terrible accident as quick as possible and made sure to accommodate anything including my 3 animals
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Fantastic group
I would like thank you all for your caring staff. You all were on time with everything that I needed even after hours. Special thank you to Ms. K. Davis, your customer service is awesome.
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Caring and ready to listen
Pleasant to talk to Joy, always make me smile although my smile was not recorded. She listen to our needs.
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So helpful when you need temporary housing quickly
Working with Cecilia was an excellent experience. She was helpful, very knowledgeable with a great personality. I am so happy she is my point of contact. Thank you.
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Exceptionally happy
Alyssa was precise to the point of my needs. I was pleasantly pleased with the fast service. The team was phenomenal and exceptional sweet and kind.
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Temporary housing
Erin, Jill, and Jessie handled my temporary housing needs when I was displaced due to a natural disaster. Reconstruction was estimated at 6-8 weeks and turned into 6 months. From working with adjusters, to airBnB, to hotel, these agents kept me in the loop with...
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Great service!
Ruby and Kertura helped me out tremendously with finding me a place and peace of mind after not being able to stay in my apartment! Anyone would be lucky to work with them.
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Great customer service
I would highly recommend Alacrity Solutions to family and friends. The staff were very supportive, understanding and helpful. Their level of professionalism was outstanding.
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Excellent service
Josie of THD was very attentive and efficient, and arranged the temporary house quickly
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Amanda handles my claim and has been great to work with. Cecilia helped me get a hotel tonight and did a great job. They are really helping us out while we navigate a difficult insurance claim.
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Great Customer Support
I have asthma and I needed help switching hotels; after experiencing upper respiratory symptoms due to the hotel going through renovations. The smell of paint and chipped paint particles in the ac unit caused me immediate discomfort. Josie didn’t hesitate to find me...
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Insurance rental placement.
This was so quick and easy. After being displaced by a fire in our apartment.
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