From start to finish very professional and educational
We had been searching for a long time to find a waterproofing company to resolve our basement issues.
We chose Quality 1st Basement because Maurice Robinson was both professional and educational and answered all our many questions durning our initial assessment....
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A must do for any homeowner with a crawlspace or basement. Well worth the investment. No more musty smell or moisture. Look no further for crawlspace or basement problems. You've come to the right place!!!
We are so very pleased with our crawlspace encapsulation. We had nasty, deteriorated, moldy, smelly insulation and moisture underneath the house that was beginning to rot our wood. Our home smelled like a cheap hotel. It was awful until these guys arrived! We thank...
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terrible customer service
stay away from them. dont lkeep their promisies. not trustworthy. you will wastr many days waiting for them to come and never show up
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Fraudulent activity
Quality 1st requested the money from the bank, a loan that I took for this job, but they did not do the job, After waiting for several months, I hired another company to fix my porch. Now they are arguing with me and the bank that they did the job. They are bunch of...
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Terrible experience
I had a salesperson visit and estimate the project in April 2021, I agreed to the estimate and paid a 30% down payment. The work was scheduled for June 29th. June 25th I received an email confirming my 6/29/21 appointment at 9 am for the work to be completed. ...
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Superior products and services!
Quality 1st Basements installed some sump pumps in a couple of houses for us. They did a thorough job of assessing the situation, and their work was well thought out! They were easy people to work with, and very professional. I was impressed by some of their...
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Excellent service from beginning to end!
They were excellent! I was getting my house ready to sell and wanted to leave a dry basement for the new homeowners. My realtor recommended Quality 1st Basements. I hired them and they did a great job. They sat down with me first and explained everything. Then they...
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Totally honest!
I had some water issues in my basement so I called Quality 1st Basements. I was immediately impressed by how totally honest they were. They told me there was no water damage, but that there were several things I could do to prevent future damage. I told them to go...
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Very happy with them! Great hard-working employees!
Quality 1st Basements recently did some maintenance-type work in my basement. They came out and cleaned out the sump pump tank, and they did a great job. Their employees were very friendly and knowledgeable. The man who did the work was great about explaining...
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Very neat and professional workers!
Quality 1st Basements worked on my basement a while back and they were very neat and very professional. They are hard workers and they really know what they are doing. They did a great job and I highly recommend them to everyone who needs work done on their basement!
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They did what they said, they said what they did. They were clean, neat, and professional!
I never give reviews, but for Quality 1st Basements, I'll do it. Give them ten stars! I had water problems. Staten Island is the flood capital of the world. Quality 1st did French drains. They did drywall. They did a sump pump. They did CleanSpace. Then they did...
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It's hard to summarize a good company in one sentence. Great service!
I'm really happy with Quality 1st Basements. They come on a regular basis to check the French drain and vacuum it out. They also check my sump pump and the connections to the washing machine. Quality 1st installed the French drain and sump pump years ago and over...
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They did excellent work!
I've already recommended Quality 1st Basements twice because the work they did for me was so good. The unfortunate thing is that I had to hire tilers for some finishing work to follow up behind the basement people. That became an endless process. The first tilers I...
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They Make You Feel Like They Care About You!
Quality 1st Basements make you feel like they care about you! They are outstanding and they care about Veterans! They put in a flag pole for me and made a sign because I am a Veteran. The placement is perfect! It turned out beautiful and I am so very proud of it!...
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I highly recommend them after my using the company for nine years.
Quality 1st Basements has done work for me for the past eight or nine years. I highly recommend them and always will. They recently came out to do their annual maintenance checkup on the sump pump. Their company had been the ones to install it years ago for me. ...
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They were excellent to work with!
Quality 1st Basements was an awesome company to work with! I have not needed them that recently, but if I did, I definitely would have them back out to my house. They were excellent and I highly recommend them! The technician did a really good job, as I recall. ...
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In one word, reliable!
I saw an advertisement for Quality 1st Basements in my church bulletin. Since I'm in Yonkers and they're all the way over in New Jersey, I figured they must be the experts for the whole area and I gave them a call. Honestly, I was desperate for a way to keep water...
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This is a very good company and we are very happy customers!
Quality 1st Basements did over our entire basement. I had to move everything for them and they tore out the whole thing and did it over. Now we have a very dry basement. The technicians are very good people. I highly recommend them and will keep using the...
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They simplified a large project and did additional work for no extra cost!
This was my first time using Quality 1st Basements. And I would absolutely use them again. They had to raise our front stoop at the entrance of our house. It turned out very well. The project could've been more lengthy and expensive. But they simplified it. We had a...
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I Would Use Them Again!
I have used Quality 1st Basements twice now and I have been very pleased both times. We had to have them install a pump for us and the second time they installed a separate pump. The technicians were prompt, polite and professional. They were respectful of our...
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