They were excellent! I was getting my house ready to sell and wanted to leave a dry basement for the new homeowners. My realtor recommended Quality 1st Basements. I hired them and they did a great job. They sat down with me first and explained everything. Then they gave me a detailed estimate for the project. Quality 1st put in a bigger French drain and treated the walls with something that directed the water into the drain. The basement never had really major flooding, but always had some minor water problems that worried me. I took before and after pictures for the new homeowners and gave them a summary of the work done by Quality 1st and all their contact information. I was very pleased with their work, and the new homeowners are very pleased also. The only reason I rated them four stars on value is because I think everything is expensive! I recommend Quality 1st Basements!