5 star experience!
My experience with them was very satisfying, and they were very nice technicians.
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Business Description:
A+ Heating and Cooling has been putting the greater Ocean Isle area at comfort for over 10 years.
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Categories
plumbing, electrical, heating & air conditioning
plumbing, heating, and cooling
heating & air conditioning
Service
Will Recommend
Total Experience
Totally Satisfied!
Arrived on time, gentlemen put new HVAC system in, hauled away remnants of old system. A Plus was well organized from the office to the field
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Bad business
I call them on the 3rd of September they can out told me I needed a part ! Next day can back said part was broke ! Text me on 3 different occasions they were 30 mins out !! Never showed up ! Told us they couldn’t get the part ! Call spoke with Andy the 20 th of...
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Very professional service
Both gentlemen that came to do routine maintenance on my unit were very professional and informative. I was aware of a possible issue and after they completed inspection I decided to replace the eleven year old unit. I have been a customer with A+ in the past and...
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Excellent job!
Called as a new customer on a Saturday and the technician arrived earlier than expected (with prior notice) and he took care of the A/C issues promptly and efficiently. Very fairly priced and I even signed up for annual maintenance. Highly recommend A+ and A+ is a...
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Beware of them - trying to sell new systems!
I’ve been a long time customer of A+. They replaced my unit in 2019 & I have had a maintenance contract since then. I called for service on April 18 because my thermostat wasn’t cooling the house to the set temperature; still cooling but not efficiently. Imagine my...
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Lionel came to the house, fixed our AC in record time. Explained the service plan, which I signed up for, very professional and easy to understand.Thanks for terrific service.
Lionel came to the house, fixed our AC in record time. Explained the service plan, which I signed up for, very professional and easy to understand. Thanks for terrific service.. Bob B
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Electrical inspection
Scott came on time and did an electrical inspection for us and had a recommendation that I thought was good. I also had some questions, which he was able to answer, and I asked him for a price for doing some additional electrical work. He was able to give me a quote...
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A+ rating!
Excellent punctual service. Received text to notify arrival. Very professional and helpful explanations.
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Would recommend
Technicians arrived promptly at the agreed to time, diagnosed the problem, and provided a recommended plan going forward. I would recommend A+ to anyone with heating/cooling issues.
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Extremely Poor Customer Service
We bought a new Lennox heat pump in July 2023. After installation we saw that it was damaged totally across one side. We notified Gavin & asked about our options. He offered next to nothing or a replacement. We of course opted for the replacement. Gavin said final...
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excellent corrective work
Bill Finley spent considerable time tracking down why the brand new A/C unit was not working , explained everything he did . Thanks to him I am cooling off.
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excellent work
The installation of my new a/c/heating units went perfectly . The guys explained everything they were doing . They were informative, stayed on task , diligent in their preparation , consummate workers.
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Thanks A+!
Thanks A + ... GREAT response time and service!!
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Exactly What I Needed.
Quick turnaround and they responded to exactly what I needed. Bobby was great.
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A Company We Trust
We have been customers with A+ for many years now and they have always provided excellent service and advice. We trust them to take care of our heating and cooling needs!
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No Complaints!
My service went very well. The technician, Lionel Long, was very polite and knowledgeable. Explained everything to me including specials that were being offered. I have no complaints at all.
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Expensive and uninterested
We needed some simple electrical outlet (3) moves in our kitchen due to a new countertop. They came out for a charge of $49 and quoted $1200 for approx 3 hours work. i never received a written quote or a follow up. Maybe they are better at other things, but I got...
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Will definitely refer them to all family and friends.
They sent pictures and estimates to my email so I was completely clued in on what was going on even though I wasn’t present.
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Arrived when promised.
They did exactly what we needed and cleaned up thoroughly when they were finished
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