I've never had a bad experience.
Benjamin Franklin Plumbing Bay Area Novato have been very good to us, we've used them many times before. They came highly recommended to me, and I myself now recommend them to others. I have had no complaints with their workers or service and continue to use them...
Read More
Satisfied customer
I have a couple of houses, and I have used Benjamin Franklin Plumbing Bay Area Novato at both my personal and my rental home. They are very good, and whenever they come out, they always do their job. They are always very polite, and I am just very happy with them. I...
Read More
Excellent, Very Professional, I Was Very Pleased!
Benjamin Franklin Plumbing Bay Area Novato has always done great work for me. This was not my first time using them and I will continue to use them in the future. Their customer service is really good. When I call in with any problem they are quick to set up an...
Read More
They did an excellent job for us!
What a fantastic experience using Benjamin Franklin Plumbing Bay Area Novato. Steve was my point of contact and he did such an excellent job for us, I cannot thank him enough. They came out as soon as I called to have my system serviced and I am confident that...
Read More
Everything was fine
This was my first time using Benjamin Franklin Plumbing Bay Area Novato here in the bay area. They needed to root out the sewer line from the house to the street. They came out and did the job, and it all turned out just fine. He got there just a little bit early,...
Read More
Excellent service and very professional
Both service men, Randy and Russel, were polite, informative and did an excellent job. The problem was resolved quickly and professionally. Thank you
Read More
This company is very good at coming out as soon as possible to look at the scope of work and then putting it on their schedule according to customers needs. Very impressive.
I needed a plumber to due a job of moving a sewer line over that was blocking a post that was to be set up for a deck that was being replaced. The job needed to be done within a week. Your company was the one that replaced my sewer line last year so they were...
Read More
Stopped up kitchen sink
The plumber arrived on time, was prompt courteous efficient, explained everything before hand with the estimate, got the job done and was gone quickly and left no mess. Very pleased.
Read More
Had a great experience with the company on two different occasions.
I will definitely use them again for future repairs.
Read More
good service, bad email
ray was great but the email asking to take a survey had two bad links the link to the survey and the button to the survey....
Read More
Excellent service
Fast, Friendly and Efficient
Read More
Fast service, very expensive. It was an emergency. But $2150.00 for a 40 gal water heater is outrageous .
It was fast service, we had an emergency situtation, condo had been on the market one day when water heater burst. But they charged me $2150.00 for a 40 gal weater heater! I have been in the construction business and rental business for 40 years. Did not have...
Read More
Very respectful and great attitude
Job well done
Read More
I was very impressed with their prompt service!!!!
We had low water pressure and the hot water was down. Nicholas came out and analyzed the situation. Our well company came out and detected the leak. Benjamin Franklin took care of our water heaters and we are back in business I promptly sent my review to you but...
Read More
Great work. Friendly crew.
Very friendly and responsive crew. The work was completed timely and we love the new system.
Read More
Serbice was excellent
service was excellent
Read More
Communication
While the plumber staff is quite skilled, the communication stream from dispatch/admin is quite
poor.
Read More
4+ stars due to fumbling scheduling
Scheduling was problematic. On-site service was excellent.
Read More
Very satisified with service and staff.
Efficient, polite, all I n all, very good job. Thank you.
Read More
Excellent job!!
Their service was fast and efficient. The Plummer was polite and kept the job clean. I would use them for all my ummm g needs!
Read More
Request Appointment
