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If you want a trouble-free experience, then you should definitely use ACC Medlink!
We hired ACC Medlink to move an elderly family member to her daughter's home in Maine. From the time we first called them to book the transportation, they were very pleasant people, and they were careful to explain the process to us. They made us aware of what we...
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All in all, it was a great experience!
The drivers were very courteous and respectful. We really appreciated their expertise in driving. There weren't any close calls for the entire trip. It was super long all the way across the country. It was a whirlwind of forty-four-hours, but they made it doable....
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A blessing! And, a comfort to me to know my parents were in such wonderful hands - and taken good care of, and safely transported!
My parents were in an assisted living center in Delaware, and frankly, they were not being taken very good care of. My mother particularly was very weak and meek. So, I wanted to move them to an assisted living center right behind where I live, here in...
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Great company to work with!
I hired this company to transport my mother from one state to another, 500 miles. My mother is bed and wheelchair-bound, and has dementia. All of my concerns were alleviated pretty quickly, when I saw the comfortable mattress they put her on, and the van they were...
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I could not have asked for anything more!
We needed to move a family member from a hospital in California, to one in North Carolina. We were extremely pleased with the services provided by ACC Medlink. They kept me in the loop over the phone, and they were very nice, sincere people. My sister-in-law could...
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They talked to us like we were family!
I needed to move my 81-year-old wife from a nursing facility in Illinois to one in Louisiana - a 680-mile trip. She needed to be moved in a stretcher, so we needed the ride to be as smooth as possible. It was going to take about 10 hours. So, I contacted ACC...
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Excellent Experience
What a wonderful experience. DeAngelo the medic, Xhulio and Khris were the drivers. All three were engaged with my aunt for the very long 12 hour transport. I had phone calls, texts and FaceTime through the journey. After driving through storms, traffic and...
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Courteous, on time
The guys were courteous and friendly.
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Great care and wonderful staff
The team took wonderful care of my mother on her ground transport from FL to MI. They were communicative and my mom was comfortable and happy. Thank you!
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I already gave the team a glowing review.
By fare the best medical delivery service.
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Worst ride ever!!
Will not recommend, had the worst 12 hour ride, vehicle was in need of repair. The suspension on the van was horrible, felt every bump in the road. Will not use or recommend this Company. Paid alot of money for this relocate.
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Excellent Care
Kay took excellent care of my husband and I over extremely bad winter roads in freezing 🥶 temperatures from Florida to Ohio and made it there on time. She knew how to handle my husband , who had a very severe stroke, and was gentle but firm, patiently waiting for...
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Great organization.
I would highly recommend this transport company. They went above and beyond transporting me home from Florida to Georgia after open heart surgery.
Everyone was professional, kind and knowledgeable.
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A terrible transport
On Monday, December 30, an ACC Medlink transport van arrived at Sunrise of Richmond, Virginia, my mother’s retirement facility, to bring her to her new facility, Sweetwood, near our home in western Massachusetts. We had hired ACC because we used you several years...
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Hands down the best transport
Great service and communication! The team keep me posted on the status of the pick up/transport of our brother from FL to GA. Even provided was a questionaire asking for details on foods likes/dislikes, movies he might like. They called me an hour out from their...
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Excellent service Pre and Post experience.
I wEvery time I got on the phone with them whoever answered was completely prepared every single time. The payment process was smooth. I rode along myself with my 93-year-old mother. The nurse and the drivers were very careful and professional even in snowy...
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Transport from PA to FL
I would highly recommend when transporting patients who are unable to turn on their own to be turned on their side during transport or at least during stops to prevent pressure sores.
My wife received a pressure sore during transport due to being on her back the...
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Excellent service
The phone service was exceptional and impressive. Regardless of who took our call they had our case in front of them and followed up with consistency. The team that collected the patient was cheerful, reassuring and very capable.
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Arrived safe but disappointed in service model
Needed medical transport for my loved one and this was the best benefit, however, the distinction between the customer service on the phone and as advertised on the website was different from the actual experience of travel. Gender and race of the team may matter to...
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Caring and professional
The drivers we had to transport my elderly mother 6 states away were caring and helpful to provide for her needs. They had a better understanding of hospital and nursing facilities than we did at the time. My mother had a good transition from the hospital to her new...
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