Christmas Eve Angel!
We found ourselves without heat on Christmas Eve. I called the service hotline and in two hours Michael showed up! We are so grateful to have our heat restored. Michael is truly on e of God’s angels. Thank you Westmore for stellar service!
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Emergency Service, Outstanding!
As always the heat goes out on the coldest night, in the middle of the night. Called the emergency number and with-in the hour a technician was here to trouble-shoot and solve the problem. Michael was very professional and despite the fact it was 5AM in a really...
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Top notch service from Michael!
We had no heat. Michael quickly evaluated the problem and got things working. He was polite, friendly, and professional. Thank you!
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Boiler not working
Westmore identified a problem with my oil tank, that led to me finding out that my boiler wasn't working (house temp was 49 degrees . Mario, one of their techs came to the rescue. He figured out what was wrong the boiler and the thermostat, and proceeded to fix...
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No heat call
Mario was great. He got here earlier than expected and knew exactly what was wrong. He got the heat going quickly, but was thorough with getting everything tested and working efficiently.
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Excellent.
Michael was excellent.highly recommended.
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Review on Michael (tech)-service call on 11/27/24
I contacted Westmore on Wednesday late afternoon as the heat was not working and there was a leak coming from the boiler. Michael, the tech that Westmore sent arrived within the hour (probably 1/2 hour). Michael was very professional and pleasant-went to look at...
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excellent service
Mario: Was efficient, thoroughly explained the problem and rectified it quickly.
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My burner went out from high winds and then not engaging correctly.
Michael was prompt and a skilled Technician.. He addressed the issues. And was kind enough to explain to me. Thank you Westmore Fuel for your staff coordinating and honoring my service contract.
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Mike is amazing. Has been with the company for I think over 10 years. He is so kind and knowledgeable and just has a special way about home. I was so happy when I saw him at my front door. An old familiar face. Westmore fuel is lucky to have him. Thanks again Mike!!♥️
Mike is amazing! He has been with west more for I think over 10 years. He is knowledgeable and totally efficient at his job. He always fixes the problems that someone else couldn’t.
I was very happy when he was at my door. So easy to work with and he solves the...
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very pleased
i switched to westmore several years ago bc i was sick of poor customer service and top offs from other companies. they have consistently serviced my furnace and provided heat is a fair and expeditious manner. michael was over yesterday for maintenance and was...
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Very satisfied
I have been a customer of Westmore for over 20 years. I have always found them to be efficient, attentive to my needs. Their customer service is extraordinary. Today I had a routine cleaning done by Michael who was very pleasant and gave positive feedback...
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Michael was great at expertise and service.
Michael came when he said he would arrive. He was courteous. He was knowledgeable and answered my questions. He cleaned up after his work. A+ encounter.
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All excellent!
Michael was a pleasure to have in our home. The work he did was badly needed. Thanks so much!
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Excellent Service
Michael came quickly, was professional, friendly and solved our Problem.
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Westmore Delivers!
Always impressed with Westmore's service. We had an issue with our furnace, and Westmore was right out to fix it. Mario was an excellent technician who was thorough and took the time to explain to us what the issues were. Great experience!
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Excellent Service
The technician Mario was excellent. Very nice knew exactly what was wrong and fixed the issue. Very professional.
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Michael Was Fabulous during our tune up
Michael was our technician for an oil furnace tune up. He was on time, efficient and was able to get everything completed in short order. He understood all of my questions, and provided clear descriptions of my system. Very knowledgeable and great communication.
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Smooth experience
A big thank you to Westmore Fuel, and especially the tech Mario who serviced my furnace this morning. The entire booking and appointment experience was painless and pleasant, which is not often the case with big companies. I don't typically write reviews, but...
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No problems everything went smooth
New the problem and fix it had Michael before very good mechanic very respectable.
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