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Annual HVAC maintenance
Had an appointment for 6 Dec. Mary (receptionist?) called to inform me the technician would be at my house at 1100. Joseph Munera, technician, came on time at 1100, introduced himself and proceeded to the HVAC units. He showed me pictures while explaining his...
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supper outstanding
I made an appointment with this company to get an estimate for an Air Condition unit. The representative for the appointment was Mr. Kevin. He was absolutely a true professional. He explained every detail of the procedure. He spent about two hours making every...
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Fantastic Service!!
A/C went out on Wed night. Jon Wayne was at house by 9 AM next morning and in 2 days, replaced entire inside unit in attic and outside unit plus electric panel. Just 2 days. They were professional, courteous, and worked non-stop. I don't think they even stopped for...
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Trust and quality all in one!
I have never been happier than having Jon Wayne personnel, Shaun Beck and Jacob Vega, in my home to solve my water problems. They knew what to do and how to do it without me having to direct them. They were courteous and solicitous of my well being while they...
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BEST DECISION EVER!
After having another company tells us we had to replace our outdoor a/c unit and indoor furnace, we decided to call John Wayne for a second opinion...best decision ever! John came out, evaluated the issue and found that replacing a battery that powers the air...
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Christopher Blanco
Christopher Blanco is a great plumber and quickly solved my water heater issue - highly recommend!
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Outstanding Service from Vicki
I spoke with Vicki about the services that I need and she took care of giving me an appointment and she assured that she made me smile. I truly appreciate friendly and professional service.
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Plumbing Service
Another call to Jon Wayne for an inoperative ice maker. Same day appointment. Chris Blanco arrived as scheduled, quickly identified problem..By passed water line from sink water faucet and ice maker functional again. professional with very pleasant personalities....
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New heating/air conditioning unit
Shout out to Joseph for his professionalism in helping us select the new unit for our home.. He was very knowledgeable describing our options and answering any questions we had. We did not feel rushed and would recommend him !
We also want to recognize Hector and...
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Outstanding
Justin was so helpful and courteous and very professional. Our Cental unit quit working and our home was hot. Justin told us what was wrong and began to work right away . He had all the parts and equipment we needed to back on track. I wouldn't trust any other...
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Installation
Had our HVAC system installed today by Joseph, Angel and Tyler. Absolutely first rate job! 👌. Would highly recommend Jon Wayne for any installation or service work. Thanks guys!
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I'm 74 year old widow , disabled , on oxygen and in a wheel chair !
I'm a 74 year old widow . I'm disabled , have a terminal
disease and on oxygen 24/7 and these BASTARDS took advantage of me . I paid for 2 parts in the 3 calls at $640. and $ 594 . plus the service calls .
DO NOT TRUST ...
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Have brought a unit . Saturday. It started leaking in the bedroom called for service and was told we would get Saturday or Monday. Now it Tuesday and tech shows up and leave. I was home all day waiting for the service man. Called back and was reschedule. We have been without air sense Saturday.
We have been without air condition sense Saturday. Promise to be here by Monday. No show. Today tech showed up. Didn’t know he was here but rang doorbell. My dogs didn’t hear him. He left. We have been without air conditioner since Saturday. This owner is from the...
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Broke my attic door hinge
I had my ac service done by Jon wayne heating and air. Everything was going fine until the tech let my attic access door slam shut. Cracking the drywall all around it and breaking the door hinge As drywall fell to the floor the tech looked right at me and said he...
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Awful Company
My air conditioner went out, I called two companies to come check what the problem was. Boths said coils need to be replaced and system cleaned. But I am a renter, and my landlord wanted to use John Wayne. They came out and did an assessment and lied to my landlord....
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Do not use Jon Wayne
Called for someone to come out to diagnose and get our system up and running. All we got was a bunch of technical $@!#% from technician who acted more like a salesman. He wanted $1,000 - 1,500 and sign on line before he would even attempt to get it going. He was...
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Jus an upsell company
My son used them as a second bid on service.
Before he could get a answer on the problems
With his unit . They started on him sign up for the gold service , your unit is not repairable… they quoted him 40k
on easy monthly payment plan. Crazy… stay clear of this...
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Horrible company who does not make appointments
Called 15 minutes before end of window to say they were not coming. I pleased with them since I had stopped doing patient care to make appointment and they did not care. As a 30 year military veteran i ask that all please do not waste your time with this company....
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Read all the reviews before making a decision
I had some electrical wire left unattended saying by a technician that would follow up the following day. Came home from work to see that my alarm system was deactivated, contacted J.W representative and was told that there was any technician out, no one showed up...
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Would not recommend
As long as you stay on one if their rescue plans you get goid service. But as soon as you get off the plan you are a nobody to them. I had my whole system replaced just about 5 years ago spending over $10,000 and the last 2 times i have had to call them i have had...
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