When I called Arnold & Sons, the first thing that struck me about the experience was their attempt to guide me through some potential easy fixes to my problem so that I would not have to pay $200 for a plumber to come out. It was clear that their goal was not to make money off the experience, but rather to solve the immediate problem. I ended up having to call them out anyway. I was having problems with a faulty sewage ejector that I could not remedy myself. They fixed everything in no time for a very reasonable price. It was wonderful!