2 words, great service! Jose, our technician from Cool Air USA did a great job! He came within the hour, made a thorough analysis to find out the issue and fix it. Our AC needs more work but he left the machine working.
Not only did a great job, he was nice to explain what he was doing and how the machine works and should work. Also gave me good recommendations on how to choose a new thermostat based on what I want.
Again, great service but also nice and polite. Definitely recommended.