Jack helped with picking the right unit for my needs. He also helped with finding the right financing option. Bill and Robert of truck#73 arrived on time and worked diligently so that by 3:30 PM my house was starting to cool off- -much appreciated on a hot summer day! Crystal at the office helped with permit application and Toby was helpful with lots of paperwork. Adam made sure I got the correct digital thermostat and was installed by Kinsey. Thank you so much to the great team of professionals at Cool Air USA.