We put in a request to have our AC checked. Received a call the same day and a tech came out the next day. I was surprised because they came out on a Sunday before the 4the of July. He was very professional and polite. He explained everything in detail. He completed the assessment and serviced our AC the same day. We still have to replace a part that needed to be ordered but the tech, David (not sure it's spelled right), was great! I will definitely be using them for my regular AC service.