We started by having them come out and diagnose one of our units. They presented a few options that included a bandaid until we could replace the units. Over the years they've put in a rescue motor and topped off freon for our two units. When we had the funds to replace the units, we of course called them back. We shopped the pricing and we were happy to confirm theirs was still the best option for the systems we wanted. You should give them a chance to earn your business, you will be happy you did! They are knowledgeable, fair, and take care of their customers...