My air conditioning unit stopped working, luckily it was in the winter. Larson Air - Air Conditioning and Heating Service came out and assessed the issue and let us know that it would cost more to repair the unit than it would for a replacement. The technician gave us a quote for a replacement at that time. This unit was over 30 years old and had served us well. I am happy for the honest assessment that Larson Air gave us, as we had someone else look at it with the same conclusion. We ended up replacing the entire unit but went with a different company for that. I think Larson Air was responsive and honest about the replacement and I appreciate their timely service.