
Mixed
I called My Local Plumber for a new hot water heater for a rent house I own. I was at the rent house when they first arrived but left soon thereafter as I could see no purpose for my remaining there. An hour or so later I was called by their office and informed that they had to partially dismantle the doorway into the hot water closet in order to get the new unit in. I was and remain angry that I was not informed beforehand of this necessity. When I expressed my anger, I was told by the woman in the office that the installers had discussed this with my tenant before doing it; my tenant denies this and says he was told of the necessary door dismantling only after the fact. Regardless of who is lying and who is telling the truth, the fact remains that I own the house, I called the MLP, and I paid the bill; I was the one who should have been informed before dismantling the doorway. I realize that it was something necessary to do but nonetheless think I should have been informed of it beforehand. My tenant tells me they returned as promised and did an excellent job of rebuilding the part of the doorway they had to temporarily dismantle.
comments