Manny and Nate did a great job of fixing a sewer back-up in my basement. I was especially impressed that Manny explained the problem, the possibilities of what the work might be, and the different possibilities of costs ahead of any work. He was careful and thorough in both the information he gave me and in his work. He was able to fix the problem in the simplest way, and I did not feel they tried to do more work than was necessary. He included a referral for clean-up as well. I have been happy with Pride Plumbing in the past as well, including for responsiveness in an emergency.