Business Description:
Offers a wide range of services in Monroe County & surrounding areas such as water heaters, bathroom fixtures, gas lines, sewers and drains, sump pumps & more.
5 1119 reviews
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Categories
plumbers & sewer repair
Pride Plumbing
2425 Brighton Henrietta Town Line Rd b, Rochester, NY 14623, USA
(585) 271-7150
https://www.prideplumbingofrochester.com/

Service

Will Recommend

Total Experience

Ellen G.

Rochester, NY
Pride Plumbing

Great job Nick

Yesterday Nick A replaced 2 toilets in my house. He explained everything and worked with your warehouse and manager so I would have 2 of the same brand & model. First when the toilets were delivered - 1 was Bone and 1 was white. After a lot of calls and I'm very happy with the solution. I really appreciated Nick taking the time to explain the differences in models. Nick said to wait 24 hours for the caulking to be dry - so I haven't been able to test out my new toilets yet.

Ursula was very friendly on the phone and found a date that worked and also shared her experience with getting a new toilet. That was helpful.

comments

Hi Ellen! Thank you so much for your 5 star review. We are so happy to hear that Nick was able to work with our team to ensure that you were beyond happy with the products and services we were going to provide you. We definitely strive for our customers to be beyond happy and are thrilled that Nick did not disappoint! Ursula is an amazing Customer Care Rep who we are very fortunate to have on our team! Thank you for the positive feedback on both Nick and Hope; we will be sure they know how much you appreciated their efforts! Please reach out to us again in the future for any of your plumbing needs. We look forward to servicing you again!

Pride Plumbing commented on 02/24/2022
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