Had a mysterious and serious drain pipe leak that could have caused a lot of damage. A friend recommended Pride and they were my first call. Lucky for me. When I called, Ross could not have been more pleasant. He explained what the technician would do when they arrived and how they'd cost the effort. The technician, Steve, arrived on-time (same day), and professionally diagnosed the issue, explained the repair pricing and fixed the problem in short order. He was as polite and professional as Ross. Excellent organization. Pride is now our go-to plummer.