Nick A. arrived during the scheduled time frame. Due to social distancing restrictions, he wore a mask the entire time he assessed our plumbing. He was extremely professional as I walked through the house with him and took the time to explain the condition of all plumbing. He seemed very knowledgeable and his recommendations seemed appropriate. He discovered an issue with our sump pump, demonstrated the problem, repaired it, and then made sure the problem was resolved. We will definitely be using Pride Plumbing for our future plumbing needs. Nick A. gets an A+ for customer service.