Ayoub has cleaned several of my Oriental rugs over the last year and half. The staff at all are very pleasant to deal with:friendly, helpful and professional. Several of my Persian and Afghan rugs had been soaked by sewage water, and Ayoub took care of them and the rugs are absolutely fine. The other rugs needed TLC due to normal use and dog accidents and, again, Ayoub did a wonderful job. I have recommended them to friends and will definitely continue to use them and recommend them.