A family member first told me about W.F. Smith, Inc. some time ago and ever since then I've been a regular customer every summer and winter season. The person you speak with over the phone is always good at pulling your file and right away will know the nature of the job and what's expected. They came to my home back in November and the serviceman they sent out did a great job. They ensured that my heater was up to date and in perfect working order for the upcoming winter. I value the continuity of their service, knowing that I can rely on them every step of the way every season of the year.