I happened to cold call ASI because a friend who has never used ASI, heard great things about them.
I am happy I did. They managed to come out same day and resolved the problem without any added pressure to do or change unnecessary things, which is so common place for many big companies.
I was walked through the stages of problem and had a really great tech who even though he was running late in his schedule didn't mind answering my questions.
ASI has what every company in the customer industry should have, and that is polite, caring, respectful and knowledgable techs coming into your home.