I don't think anyone is ever especially thrilled to have to call in a plumber, but ASI has made a loyal customer out of me. I called at 9am, and they were able to come same-day and finish the job in under an hour -- and it was actually less expensive than the original estimate. On top of all that, Josh and Noah were incredibly nice, professional, and happy to answer my questions and explain the issue in detail. I hope to not have to call ASI again anytime soon, but I at least know I'll get excellent service if I do.