I met Mark Carew quite a few years ago, while describing to the owner of Ace Hardware, the part I needed to automate a pump for a solar hydoponic system. The owner of Ace told me, “Sorry. They don’t make those anymore.” At the time, Mark was standing right behind me. He tapped me on the shoulder, and said he had one of those out in his truck that I could have. Meeting someone like that was a rare encounter, and I never forgot it.
Years later, I bought an old farm house. After having had to get the furnace repaired several times, I called the company that had initially installed the furnace, and did the repairs, about getting a new furnace. They came, they looked, and then gave me a quote. Expensive.
Looking for a second opinion, I thought about Mark Carew and the part he gave me to build the switch I was working on; and I gave him a call to come and take a look at the old furnace. He came, he looked—actually he went through the whole house, inside, and out, and gave me all the options, a bunch of suggestions, and prices. Expensive.
It was the personal interactions with Mark, and a couple of the options he suggested, that led me to choose the Trane. That was 5 years ago. One of my better decisions.
I just switched propane carriers, and am now using Redigas. Redigas came and moved the old tank to the end of the driveway; put the new tank right where I wanted it, and made all the connections. Just to be on the safe side, I called Carew Heating about getting the yearly maintenance check, and to make sure everything was working properly. Within the week one of their technicians was here. We talked a bit, he did the maintenance; I had a few questions, he had a few comments. (The technicians are as easy to work with, as Mark.)
When the technician left, the Trane was running at 97.x% efficiency, and Carbon Monoxide production had dropped from 13% to 6%; and while all that’s nice, it’s not something that I really notice. What I’ve really come to like about the Trane, is the energy efficient circulating fan. It’s been running nonstop for 5 years. In this leaky old house, it goes a long ways towards moderating temperature and humidity; from the upstairs, down to the basement; and it’s a special treat during my summer workouts, lying on the floor, next to the air vent, doing pushups in the cool air coming up from the basement.
There’s a lot more I could tell you, but I don’t want to write a book; however, in this day and age, when there are so many confusing options for heating and air conditioning, I’d tell you to give Mark a call, let him come and explain all the options, then sit back, relax, and let the Trane do the work.