Explained all facets of their service call very well.
Offered service plan program without pressure.
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Explained all facets of their service call very well.
Offered service plan program without pressure.
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Adam was fantastic!
Hi!
Adam was fantastic. He was polite and patient as he instructed us on the use of the Thermastats capabilities. We had no instructions for it when it was installed.
You are very fortunate to have such a knowledge and polite service tech working for you
Thank...
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Quality company has been so for years
My family has done business One Hour/Bauer &Sons for many many years. Service has been good overall. As with any business, there have been little glitches along the way. Some techs are better than others but the furnace/ac continue to function just fine. If...
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Pleasant, punctual, and cooperative
Completed the service of the heating system. Must return to put in filters that are on order.
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I've Had A Good Experience
I have been using One Hour Heating & Air Conditioning Medina since 1999, and I can't say enough good things about them.They have replaced everything for me that needs to be replaced. Every fall they check my furnace and check my air conditioning unit every spring...
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Phenomenal service and communication!
Put my mind at ease, showed up promptly, and took care of everything super quick. Love Mike and this company!
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Responsive and Professional!
Speedy response and proper assessment. Our technician had great interpersonal skills and worked efficiently to solve our problem. We were in a bind and Benjamin Franklin Plumbing/One Hour Heating & Cooling came through in a big way. Good quality. Fair pricing.
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Highly Recommend!
Just wow! From my first request all the way to the finished job, this company has been reliable and professional.
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Five Stars!
Our heater stopped working and we needed it fixed as it was cold out. They showed up quickly and got it working. They had amazing customer service. They pointed out some other items we could do to improve.
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Highly Recommend!
I can't say enough about how great my experience has been with Benjamin Franklin! They are pros through and through, and straightforward to work with. Mike checked everything in the house and walked me through what needed fixing sooner rather than later and what...
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I recommend them
John did an awesome job, arrived on time , did the repair and explained everything. I’m very Satisfied with One Hour Heating
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Overall a great experience
I am very happy with one hour heating and air. Needed a whole new Heatpump system installed. They were able to get the Iinstall done 2 days after I placed the order. The install team was friendly and professional.
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Everything was as expected.
Everything was as expected.
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Very Satisfied
A very nice, professional, complete, clean job that these guys did in replacing the furnace and air con. in our house.
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RYAN PIPER WAS OUTSTANDING
WE APPRECIATED RYAN
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Have used the before and probable will again.
Not pleasant to lose heat in the winter. Was happy to have a same day appointment. Very nice service representative who had us up and running in no time.
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Loved the technician we had
Stated above
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One Hour comes when they say they will come and does what they said they will do.
The furnace repairmen explain exactly what they did in terms that the average person can easily understand. They do not give up, even when it seems to be an insurmountable problem. Your comfort is important to One Hour, so they do anything they can to keep you...
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Verrygood.
New furnace had a leak and part was replaced the next day.
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Zach did an excellent job.
Our furnace was making some strange noise. Zach promptly came, assessed the problem, ordered the part, and then installed it. He is always very professional and knowledgeable.
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