Business Description:
We take pride in our efficiency & premium services, as well as our dedication to leaving the customer satisfied with our excellent workmanship & dependable employees
5 209 reviews
Categories
carpet & upholstery cleaning
Cosmopolitan Carpet & Rug Cleaning
2226 Michigan Ave b, Arlington, TX 76013, USA
(817) 265-9031
http://cosmopolitancarpet.com

Service

Total Experience

Will Recommend

Susie S.

Arlington, TX
Cosmopolitan Carpet & Rug Cleaning

good job overall. changed price 3 times

They did a good job overall. However they changed the quoted price three times because of items they "forgot" or what they considered to be extra. The original price quote was $248, but the final price was $373.

comments

We strive to provide quality service at a reasonable price and we deeply regret that there was a misunderstanding between our technician and Mr. Stewart who was there at the time of the cleaning! The price did change for carpet cleaning, it was $30.00 cheaper than last time for the same areas. The technician did not include the entry upon first estimate but did clean the entry and included it in the minimum charge so the price did not change. There was a red stain in the living room and we explained ahead of the cleaning that we would clean it first to see if it would clean out. The cleaning did not remove the red stain and Mr. Stewart did approve the additional work needed to remove the stain. We have tried to contact you several times by phone & email and left message to discuss this, but no response. We do appreciate your feed back and value you as a customer.

 Cosmopolitan Carpet & Rug Cleaning commented on 12/02/2016
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