Colonial Chem-Dry has done wonders for my carpets which admitedly are a few shades to light handle 3 kids under 8 years old. Phil has come out a number of times and has been fabulous in assessing stains and recommending a treatment. He also tries to give me the best price and is efficient and expidient! As long as I have these creamy carpets, Colonial Chem-Dry has a customer!