I apologize for the delay in responding. I was cleaning out my email today and found this realizing I had not responded. Each time we entered the store we were promptly greeted by somone with a very friendly demeanor. We were never rushed, always given time to browse. We worked with Steve throughout our project and he was great to work with. He was very accommodating about shceduling appointments to fit our schedule. He designed a fabulous kitchen for us. The craftmanship in the final product can't be beat. The compliments from guests in our home are endless. Thank you!!