I own multiple properties and worked with renters warehouse for a little over a year. I decided to part ways because first of all you pay a lot of money to them and don't get very good service in return. One of many examples - the rental agent I worked with was unprofessional and didn't produce very good results when looking for tenants. I produced twice the amount of potential tenants than my rental agent plus did the showings and ultimately placed my own tenant, but the agent felt she still deserved a full commission. I had an agreement with them clearly stating that if I showed the property and placed the tenant then I would only be responsible for paying for administrative fee of $399. Well I found the tenant and showed him the property which satisfied my end of the agreement and I still had to pay the full placement fee! They wouldn't process my paperwork until I agreed to pay her commission (which was almost $1,800.00, and I was even willing to meet her halfway, but she refused to work with me!). I should have parted ways the first day I met my rental agent....she showed up for her first appointment in gym clothes! I'm sorry if you are going to claim you are a professional rental agent and charge me these prices I expect you to take 5 minutes and make yourself look professional....or at least decent. In addition, I have had nothing but complaints from my tenants - renters warehouse provides a 24 hour number so your tenants can contact them for emergency repairs but then don't respond. My tenants started just calling me directly because they were getting so frustrated. Believe me you can find better property management companies out there with much more reasonable prices and better service! Or do what I did and just handle your rental properties yourself and keep the money in your pocket! Its really not that hard.