Our group was impressed with the whole experience. We couldn't believe how great the price was for the 15 passenger van. They made the check in process easy. Everything was set up before hand and they dropped the van off at the airport parking garage. No waiting at the long lines at the check out counter and no hidden costs. Not having to stand in line while 10 others just wait on the side is worth anything. They let me know where the vehicle was and even took a picture. They checked with me after I dropped it off the same way. There was never a concern. Awesome. We will be using this service again.