We had a severe power outage in the neighborhood last evening shut down.ight resulting in my office power was lost-resulting in all my computer equipment and accessories

Jacob, the Electrical technician, not only spent considerable time in searching and discovering the source of the problem, made the extra effort to assist me in restoring my computers back into working conditions-he went the extra step and then some to assist his customer.
The service call was placed on a Sunday morning and the technician was at our doorstop within a few hours.

5 stars doesn't say enough for his professionalism.