Showed up EARLY!!!
Our AC went out overnite. 6:30am indoor temp was 84. FWAC answered the phone at ten til 7:00, scheduled an appt for between 2:00 and 4:00 (which would normally mean 6:00 with most service companies), then called at noon to say they were on their way!!! Two guys showed up at 12:30 and had me cooling off by 1:00!!! That means they were done and gone an hour BEFORE they were scheduled to show up!!!
Awesome guys, great customer service, and a very fair price.