Imperial Pools Inc.

Business Description:

Along with my wife and the rest of the Imperial Pools team, we design, install, service and maintain swimming pools and hot tubs throughout Central Illinois.

Categories

pool product manufacturer

Laura's Review

Service

Total Experience

Will Recommend

Decatur, IL

Imperial Pools Inc.

I Am Grateful To Have Found Noel and Imperial Pools!

I couldn't give Imperial Pools Inc. a high enough rating. I met Noel prior to having them work on my hot tub. I had actually talked with him quite some time prior to needing their services. By the time I did need services it was my interior decorator that recommended them to me. The company that I had been using wanted to rip up my entire deck to fix the hot tub and kept trying to sell me things that I did not need. When Noel and his team came out they knew exactly what to do and they did not have to tear up any of the deck to get to the parts to fix it. They did not try to sell me other parts that I did not need. They did not try to up-sell anything. They were honest and upfront about everything. They kept in touch with me while they were fixing the hot tub via text multiple times. They were very helpful. They knew exactly what they were doing and they verified everything with me prior to doing any of the work. They were considerate and careful. You wouldn't have even known they were here. The fountains and flow were working great! Noel takes pride in his company and it shows! They finished everything within a day. They got several issues taken care of. It is so great to have the relaxation and health benefits of the spa and they fixed it! Having the aquatic outdoor entertainment area is wonderful and I am so grateful to Noel and Imperial Pools Inc.!