Our customer service rep from First in Print, Margie, who was also the graphic designer, was quick with her responses. Their online platform was easy to use. It was easy to upload images, and we got quick feedback. It was a much easier way to track things rather than through an email conversation. I like how much information is on the website. It is nice to have all the templates available to download myself rather than have to wait for someone to send them to me. I worked with Margie to get the shelf talkers done. It was easy to find all the sizes with measurements on the site. It was nice to have all the info at hand which made it as easy as possible to order. Other companies sometimes have a harder website to use which makes it harder for them to take my money.