I always get the windows tinted the day I call, and they are always available. I've had two cars done at Waxwerks within the past year, and I've taken five or six cars at least to them over the years. I like that they are on the north side and that they have competitive pricing. One time, one of the windows was peeling and they fixed it for free. They give a lifetime warranty and I was loyal to that; if they are going to fix it for free, then I'll be loyal to them for their services.