Many thanks to Brian M. and the crew @ Eurofix (Nashville) as they exceeded my expectations. Having taken advantage of the Lifetime oil change offer, my experience w/ the operation until yesterday was limited for my 2001 Audi A6 2.7t.
I limped in, coolant dripping, display beeping, fully expecting the wor$t. I received a complimentary rental car in short order, a timetable for contact/follow-up, and left feeling as good as I could about the repairs to come.
Because I rely on my vehicle for work (fortunately I'd previously arranged for the day off), I was hopeful my issue could be resolved and vehicle returned on-time as promised -- which was NOT my prior experience w/ JPA-Nashville.
I called AHEAD of schedule, and although my car hadn't been completed, Brian updated me on progress and advised me that I should likely be able to pick it up before close on Friday.
True to his word, I received a call 30 minutes before close with Brian telling me that my car was ready to pick-up. Because I live in Hendersonville, I'd anticipated his call based on our earlier conversation, and pulled in the lot as my phone rang.
To my PLEASANT surprise, not all of the parts ordered ended up being necessary, and my bill ended up being 30 LESS than my estimate -- also NOT my previous experience with JPA-Nashville.
To further top off my experience, I realized this morning that the crew had even found and replaced the coolant reservoir cap that had broken when it crumbled in my hands when adding fluid to make it into Eurofix. (I'd had JPA-Nash replace reservoir with NEW tank/cap only 27 days before, hoping it would be a cheap fix to my leak. Not only was it NOT cheap ($187.00), but obviously the cap they used was not up to par).
I wasn't even charged for the new cap, and Brian further reminded me on my way out of the 3yr/36k warranty and 1yr nationwide warranty.
*Without reservation, I recommend Brian and the crew at the Nashville (Kenilwood Dr) location and although I don't 'look forward' to having to go back, I'll certainly do so with confidence and trust due to the excellent experience I had.
Thanks Eurofix!