The whole team at Personal House Cleaner has been reliable, friendly, and thorough from day one. They communicate by email and text (my preference), and they remember any special instructions. My favorite is the checklist where the team checks off the areas they deep cleaned. They follow a rotation system so everything gets its turn for a deep clean. Every time I walk in after they have cleaned, I feel calm and peaceful because they clean as well as my mama cleans, and she is the Queen of Clean! Highly recommend!