Some Hits... Some Misses...
Kitchen remodel with 25 doors, a lazy susan, 9 drawer fronts, and all new soft-close hinges. I called to ask about the lazy susan opening and to confirm my measurements, and was told that I needed a different size than I measured. Order was placed and received within the estimated lead time. Upon receiving order, one door damaged. Took pics and emailed - new door would be on its way within 10 days. Doors installed easily. One upper door was warped about 1/4", but apparently they don't warranty that on painted doors, so I'll live with one bad fit. I also screwed up one door by mounting the hardware in the wrong spot, so I had to re-order that for $150+ shipping... #LessonLearned
My main negative issue comes with the lazy susan doors which were the wrong size. The size I had measured would have been correct (after ripping the too large doors down and re-boring them they fit perfectly, but not symmetrical verticals), so I re-ordered new doors ($140+ shipping). I put my issues in the comments - fingers crossed that they might make some offer to help me out with what was essentially their mistake. Overall 3 stars, but with making everything right could move to 4 or 5, as the quality is quite decent for the price (a little over $2000 for the entire project).
comments