We had flooring put in our kitchen and dining room. Katherine was very knowledgeable in what would be a good product in our mountain home and gave us a lot of information to make a good decision. She helped us to get our order in. We had some delays with building and she kept our flooring in their warehouse and the installers were excellent, accommodating and explained what they were doing. They did a good job. We later ordered more flooring to have our whole living room done.