Don't use this company unless you are rich!
I needed a plumber when we were left without a useable sink. I talked to a few professionals who recommended Robinson's Plumbing. I went on line and read good reviews so I called. It was 2:00 in the afternoon and I was told that it would be $165.00 just to get someone here after 4:00. I felt that was extremely high, but I was stuck. All that was needed, was to reassemble the pipes under the sink, since the new sink was a little different different. Of COURSE, he arrived after 5:00. He looked at the job and said ...no problem. He started working...an hour later I checked on him and he was checking for leaks......and leaks he found. He said he hadn't put enough plumbers putty on the baskets and had to redo them. This added a lot more time...which I found out later added up to ALOT more. After finishing the job, he presented me with, as he put it, a bill that wasn't bad at all. Well, his definition of not bad and mine were surely different. The bill was for 1 1/2 hours work which in my opinion, would have been way less if the baskets had, had the appropriate amount of putty on them inI the first place. I DON'T CONSIDER $485.00 a fair amount. Come on people, that is over $5.00 a minute. Doctors don't even make that! He had to put in 2 baskets, which I have purchased in the past for less than $9 a piece and a few short pieces of PVC pipe which is extremely cheap. Robinson's called the next day to see how pleased I was and were told I wasn't. They said they would check into it and let me know why it was so expensive and let me know. I have no received a return call....so all I can say to anyone thinking of using them...DON'T!!!!!!!! unless you are Rich. Since my negative experience, I have talked to others who said they wouldn't use them. Wish I had known. Do a little shopping around and I am sure you will find someone who is way MORE affordable . Sure wish I had. Hope this helps others who may consider this company.
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