Nancy went above and beyond for me while I stored my belongings there, and always emailed me back within a few minutes of writing her. The only reason it got a couple less stars is because of the price. It is quite expensive just to store some stuff in a little garage, however it was clean, quiet, and I've never had any problems as far as service went. I would recommend it to people I know that needed a storage unit without the rudeness of other companies. Thanks again Nancy you were awesome to work with!