Business Description:
GoGreenSolar is a full service solar panel system supplier to home owners and businesses in the United States. We provide solar installation in Southern California.
Request Appointment
Categories
solar energy equipment & services
GoGreenSolar.com
1630 S Sunkist St, Anaheim, CA 92806, USA
(866) 798-4435

Service

Will Recommend

Total Experience

Pat C.

Nampa, ID

GoGreenSolar.com

Support Failure

I purchased my solar system a couple years ago and started out thinking I made a great decision going with Go Green Solar. My system is a self install, but I did hire a professional (Master) electrician to handle all electrical system requirements. For the first few months, things went well and support seemed to be good UNTIL less than a year, I had a panel go bad. They gave me directions as to how to isolate various components to see if it was a panel or a micro-inverter. It proved to be a panel. Around 4 months later, I received a used panel. I was told that it was new but had been in the warehouse for awhile (??) and they use a different panel now so things wouldn't match up; I don't believe what I was told, since the rails seem to have a lot of flexibility. Since then, I had another panel go bad and a manager or someone high up in the company (He said he was a owner) made a decision to offer me a $200 company credit (not even $$ so I could buy another panel here in Idaho). After a few very disappointing conversations with this supposedly owner, I told him to go to $@!#%. I now have a third panel that has gone bad within that 2 year window where I should have been able to get new panels at a pro-rated price, at a minimum. DO NOT TRUST THIS COMPANY, you will regret your decision and lose your money.