I have only one complaint,I have ordered before and this time you had no record of it,but other wise I got great service and the delivery was fast (which I like)and I am telling everyone I know how I love your stamps and the fact that your teamed up with Spellbinders because I love thier dies.I had met Emma Lou at the Charlotte convention and she was as absolute charm, so helpful and just a really nice person. Helped me pick out the stamps and the dies to match and told me if I need any help to contact her on her website. So that meant a lot to me and she did help me already when I contacted her. I have nothing but rave reveiws for her and her company and thier shipping is fast.Love that.