I looked at all the various 18" dolls for our 5 yr. old granddaughter. I ordered this one because I had seen some Mademoiselle Alexander dolls at a store, but not this one and the price was GREAT! When it came I was so surprised at how cute she is. I'm pretty certain my Granddaughter is going to love her! The customer service was wonderful. We received her and an outfit I ordered much faster than I could have expected.