I was preparing a former two-college students town-home for a new baby, which meant clean carpets in the house ASAP. But I had no experience with Carpet Cleaners at all. I came across TNT Chem Dry while comparing companies on the internet. They were very clear and patient with me every step of the way. The people were fantastic, and prices were fantastic, the experience was fantastic; overall it was fantastic! When my little girl starts tracking mud and spilling anything on the carpets, I will most definitely call them again.