I am reviewing just my experience of trying to get a particulat plumber that I have found to do excellent work in the past out here to my house on a service call. I called the end of July and was connected to a voice mail. The person was supposed to be back in the office according to the dates on her voice mail but apparently she didn't make it back to work when she had thought she would at the time she made her voice mail. I never received a call back so I called a week or so later and got a very nice man that said I would be contacted within a half hour with details of setting up an appointment. I wasn't. Now I am sitting here at 7:00 A.M. and no one will answer the phone till at least 8 or 9 I guess. That is very inconsiderate as I do still have to go to work and I have no idea if my sink, toilet and tub will be fixed today, and if so what time. So do i go on to work or take off and wait to hopefully get an answer about if I can get a plumber out here today or not. How is that anyway to run a business? If it weren't that the plumber I have asked for does such a very good job and really tries to provide good customer service I would never use Bell Plumbing.