The service we received was prompt and professional. The Comfort Specialist went out of his way to keep the appointment that was convenient for us. He was very patient in answering all my questions and concerns, returning my phone calls quickly and putting forth extra effort to ensure our installation of our new air conditioner and heater was done as soon as possible. The installation crew were very polite and professional, patiently working through a few challenges our home presented them. This company has an "Aim to please the Customer" attitude and we would highly recommend them!