Setting up shipment of the cars was easy. Pickup was a little more difficult because the truck driver said he couldn't make it into my neighborhood (I have previously shipped my car with a different company and had the driver for the trucking company make it to the top of my street and had a large 18-wheeler moving truck make it up there as well) but I found a friend to help me drive back and forth and I met the driver in a empty parking lot ~3/4 mi from my house. Delivery was simple and the cars arrived in perfect condition.